Your Rights and Privacy

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

    • Patient Rights and Responsibilities

As a Client of Associated Behavioral Health Care, you have certain individual client rights as outlined in the Washington Administrative Code (WAC 388-877-0600) and certain client responsibilities.

Client Rights

As a Client of ABHC, you have the right to:

• Receive services without regard to race, creed, national origin, religion, gender, sexual orientation, age or disability;
• Practice the religion of choice as long as the practice does not infringe on the rights and treatment of others or the treatment service. Individual participants have the right to refuse participation in any religious practice;
• Be reasonably accommodated in case of sensory or physical disability, limited ability to communicate, limited English proficiency, and cultural differences;
• Be treated with respect, dignity and privacy, except that staff may conduct reasonable searches to detect and prevent possession or use of contraband on the premises;
• Be free of any sexual harassment;
• Be free of exploitation, including physical and financial exploitation;
• Have all clinical and personal information treated in accord with state and federal privacy and confidentiality regulations;
• Review your clinical record in the presence of the Administrator or designee and be given an opportunity to request amendments or corrections;
• Receive a copy of agency complaint and grievance procedures upon request and to lodge a complaint or grievance with the provider if you believe your rights have been violated; and
• File a complaint with the WA DOH when you feel the agency has violated a WAC requirement regulating behavior health agencies. If you wish to file a complaint, you may do so to:

Washington State – Department of Health
Health Systems Quality Assurance (HSQA) – Complaint Intake
P.O. Box 47857
Olympia, WA 98504-7857
360-236-4700
Email: HSQAComplaintIntake@doh.wa.gov

Client Responsibilities

As a Client of ABHC, you have the responsibility to:

• Provide accurate and complete information concerning your present complaints, past medical history and other matters relating to your health.
• Make it known whether you clearly comprehend the course of treatment and what is expected of you.
• Keep your appointments and to notifying ABHC when you cannot keep a scheduled appointment.
• Assure that financial obligations for services related to your care and are fulfilled as promptly as possible.
• Be considerate of the rights of other clients and ABHC Staff.

  • Notice of Privacy Practices